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Reservation Policy Telephone reservations are required to guarantee all rental dates and times. (901-759-4526)
Deposit Policy Currently, deposits are not required for reservation.
Payment Policy Payment is due in full upon delivery.
Weather Policy In bad or uncertain weather conditions, customers will be contacted before any delivery is dispatched.
If a customer cancels a Bounce House due to bad or uncertain weather conditions, then NO CHARGES will apply.
If a customer agrees to have a Bounce House delivered in bad or uncertain weather conditions, then ALL CHARGES will apply.
Cancellation Policy Due to the fact that deposits are not always required, we insist that customers provide us with 48 hours notification or as soon as possible to cancel any reservations. Once our delivery truck has left the shop cancellation will not be allowed.
Jump-n-Jam Moonwalks reserves the right to cancel any reservation at the company's discretion. Circumstances that may warrant cancellation are bad or uncertain weather conditions, event area is unsafe, unclean, or unfit for the unit, payment is not made upon delivery, or any other seen or unseen situation that the company feels is in it's best interest to cancel the reservation of any product or service.
Damage and Cleaning Policy Parents are responsible for any damages that occur from improper usage of the inflatable and/or damage from neglect of proper supervision.
It is understood that normal wear and tear damage is a different subject and NOT the responsibility of the renter.
If food, drink, toys, or other items have soiled or damaged the inside of the Bounce House, then a cleaning charge of not less than $50 will be charged.
If silly string is allowed to be used on or in a bounce house, permanent damage WILL occur to the bounce house and the renter will be responsible for the replacement cost of the bounce house.
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