FAQs
Welcome to the Jump N Jam FAQ page! Here, we’ve answered some of the most common questions to help you get started on your fitness journey. If you don’t see your question here, feel free to reach out to us—we’re happy to help!
General Questions
1. What is Jump N Jam?
Jump N Jam offers fun, trampoline-based fitness classes for people of all ages and fitness levels. Whether you want to boost your health, try something new, or just have fun, we’ve got you covered with in-person, mobile, and outdoor classes.
2. Who can participate in your classes?
Our classes are open to anyone aged 16 and older. Whether you’re a beginner, a fitness enthusiast, or looking for a low-impact workout, we tailor our sessions to fit your needs and goals.
3. Do I need any prior experience to join?
Not at all! Our classes are designed to be inclusive and beginner-friendly. Our instructors will guide you through every step to ensure a safe and enjoyable experience.
Booking and Payment
4. How do I book a class?
Booking is easy! Visit our website, choose your desired class, and reserve your spot. Payments can be made online during checkout.
5. What is your cancellation policy?
You can cancel or reschedule up to 24 hours before your class without any fees. Cancellations made less than 24 hours before the class may result in a fee.
6. Do you offer membership options?
Yes! We offer flexible membership plans as well as pay-as-you-go options. Explore our packages to find what works best for you.
Class Details
7. What should I bring to class?
We recommend bringing a water bottle, comfortable workout clothes, and grip socks (required for safety). Don’t worry if you don’t have grip socks—we have them available for purchase.
8. Are the classes safe?
Absolutely! Safety is our top priority. Our trampolines are high-quality and well-maintained, and our instructors are trained to ensure everyone stays safe during the session.
9. Can I book a private session or host a group event?
Yes! We offer private one-on-one sessions and group events for birthdays, team-building activities, and more. Contact us to customize your experience.
Mobile and Outdoor Classes
10. How do mobile classes work?
We bring the Jump N Jam experience to your doorstep! Mobile classes include all the equipment needed for a fun and effective workout. All you need is a suitable space for setup.
11. What happens if it rains during an outdoor class?
If weather impacts an outdoor class, we’ll notify you in advance and help reschedule at no extra cost.
Health and Fitness
12. What are the health benefits of trampoline workouts?
Trampoline workouts are low-impact on joints, improve lymphatic circulation, boost cardiovascular health, and are a fantastic way to have fun while exercising.
13. I have a medical condition. Can I still participate?
It depends on your condition. Please consult your doctor before participating and inform your instructor so they can provide modifications if necessary.
Still Have Questions?
If you didn’t find the answer you’re looking for, we’d love to hear from you!
Contact us at: info@jumpnjam.com or 256-333-JUMP.
We can’t wait to bounce into wellness with you at Jump N Jam!